Department of Accessibility
Department of Accessibility
The Department of Accessibility is our flagship division, staffed by certified accessibility specialists and WCAG experts dedicated to advancing digital inclusion worldwide.
Department Leadership
Executive Director
Acting Associate Directors
IT Support Specialist
Hours of Operation
Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
Contact Information
Email: ada@wsc.us.org
Response Time: Within 24-48 hours
Our Accessibility Specialists
Our team consists of professionals with extensive experience in:
- Web Content Accessibility Guidelines (WCAG) 2.2
- Americans with Disabilities Act (ADA) compliance
- Section 508 accessibility standards
- Assistive technology compatibility
- Accessible design patterns and best practices
- Screen reader optimization
- Keyboard navigation and focus management
- Color contrast and visual accessibility
Key Responsibilities
Compliance Guidance
Providing expert guidance on WCAG 2.2 Level AA conformance, ADA Title III requirements, and Section 508 compliance for federal agencies and contractors.
Education & Training
Developing comprehensive educational resources, guidelines, and training materials to help organizations understand and implement accessibility standards effectively.
Auditing & Assessment
Reviewing reported accessibility violations, providing technical analysis, and offering remediation recommendations to ensure digital experiences work for all users.
Areas of Expertise
Our WCAG specialists provide expert guidance on all four principles of accessibility:
- Perceivable: Ensuring content is presentable to users in ways they can perceive
- Operable: Making interface components and navigation operable by all users
- Understandable: Ensuring information and operation are understandable
- Robust: Maximizing compatibility with current and future technologies
We help organizations achieve Level A, AA, and AAA conformance based on their requirements.
Our mobile accessibility team specializes in:
- Touch target sizing and spacing for motor impairments
- Mobile screen reader optimization (VoiceOver, TalkBack)
- Responsive design accessibility considerations
- Native app accessibility (iOS, Android)
- Progressive web app (PWA) accessibility
Our specialists test and optimize for various assistive technologies including:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Voice recognition and dictation software
- Alternative input devices (switch controls, eye tracking)
- Refreshable braille displays